Refund policy

Return Policy 

At 2 Point 26, your satisfaction is our priority. If you are not satisfied with your purchase, you may return the product under the following conditions: 

Eligibility for Returns: 

  • Items must be returned within 7 days of delivery. 

  • The product must be unused, unwashed, and in its original packaging with tags intact. 

  • Sale items and personalized/customized products are not eligible for returns. 

How to Initiate a Return: 

  1. Email us at care.2point26@gmail.com with your order number and reason for the return. 

  1. We will provide instructions on how to send the item back. 

Refund Process: 

  • Once we receive and inspect the returned item, a refund will be initiated. 

  • Refunds are processed within 7 business days and will be credited to the original payment method. 

Shipping costs for returns are non-refundable unless the return is due to a defective or incorrect product

Exchanges: 

  • Exchanges are allowed for a different size or color of the same item. 

  • Exchanges must meet the same conditions as returns (unused, unwashed, and in original packaging with tags intact). 

  • Exchange will be only available same style for size only 

  • Shipping charges will be added according to the address  

Damaged or Defective Products: 

  • If you receive a damaged or defective item, notify us within 48 hours of delivery with photos of the issue in the original packaging with tags intact. We will arrange for a replacement or refund. 

For further assistance, contact us at care.2point26@gmail.com